Privacy Policy

The information we learn from customers helps us to continually improve your shopping experience. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records, maintain your account with us and display content such as customer reviews.​

We also use this information to improve our online store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf. Here are the types of information we gather:

Information you give to us
We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, improving our online store and communicating with you.

Information we gather

We receive and store certain types of information whenever you interact with us. For example, like many websites, we use cookies and we obtain certain types of information when your web browser accesses our website. A number of companies offer utilities designed to help you visit websites anonymously. However, we use this information to help us develop and improve our website.

Email communication

If you do not wish to receive marketing e-mails or other marketing type mail from us, please send an email to: enquiries@paingone.com or simply use the link at the bottom of every email we send you..

Data protection

We occasionally make our mailing list available to other carefully selected organisations whose products and services may be of interest to you. If you would prefer not to be included in such mailings, please send an email to: happytohelp@paingone.com

In accordance with the Data Protection Act you may request to receive acknowledgement of any data about you being held and processed by paingone* after the payment of the £10 administration fee.

To do this, send an email to: happytohelp@paingone.com with your full name, address and postcode.